Privacy Policy
Personal Identification: Name, surname, date of birth, gender, contact number, email address, organisation details, job/role, qualifications.
Account Data: Username, password, profile information.
Educational Data: Course enrolments, progress, certificates earned, assessments.
Device & Technical Data: IP address, browser type, device information, usage statistics.
Communication Data: Messages, feedback, or forum posts made within the Platform.
Guardian Information (if under 18): Parent/guardian contact details for consent and communication purposes.
Provide access to courses and resources on the Platform.
Track your learning progress and generate certificates.
Monitor programme impact and report aggregated statistics to official funders.
Improve platform design, usability, and training services.
Communicate important updates, deadlines, surveys, and youth opportunities.
Send you information about relevant education products, scholarships, skills development programmes, and career opportunities that support your growth.
Ensure the safety and moderation of communication channels.
Contractual necessity: To deliver the training and services you sign up for.
Consent: For optional communications, newsletters, or surveys and sending you information about education products and opportunities relevant to your development.
Legal compliance: To meet reporting obligations to funders or education authorities.
Legitimate interests: To improve services and maintain a safe, functional platform.
Programme funders and donors: For reporting and impact assessment.
Department of Basic Education (DBE): Only for selected courses they collaborate on and for legitimate programme tracking.
Accredited service providers: Who support platform maintenance, analytics, and communications under strict confidentiality agreements.
Legal authorities: If required by law or to protect platform security.
Users under 18 must have parental or guardian consent to register and use the Platform.
We take extra steps to ensure that children’s data is handled securely and not used for unrelated marketing.
Parents/guardians may request access to view, update, or delete their child’s information at any time.
We use cookies to improve user experience, enable offline access, and track learning analytics.
You can manage cookie preferences via your browser settings, but this may affect some features of the Platform.
Your data is stored securely.
We retain personal information only as long as necessary for training delivery, reporting, and legal requirements.
Inactive accounts may be deleted or anonymised after 24 months or after membership is up and not renewed.
Access: Request a copy of your personal information.
Correction: Update inaccurate or incomplete data.
Deletion: Ask for your data to be deleted (unless retention is legally required).
Object/Withdraw Consent: Opt out of optional communications or certain processing activities.
Data Portability: Request your data in a commonly used digital format.
We use encryption, firewalls, and secure login processes to protect your information.
Only authorised personnel have access to personal data.
While we take robust measures, no online system is fully secure, and you use the Platform at your own risk.
The Platform may link to external websites or services.
We are not responsible for the privacy practices of third-party sites and encourage you to read their policies.
We may update this Privacy Policy periodically to reflect legal or operational changes.
A notice will be posted on the Platform for significant updates.
